Frequently Asked Questions

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Expand/Contract Questions and Answers

  • If all growth stopped in Carson City, could I water my lawn every day?

  • How does the Water Division plan its expansion and water rights acquisition program?

  • How much water does Carson City have, how much is it currently using, and what population can it support?

  • Where does Carson City's water come from and how does drought affect our system?

  • Who should I contact if my sewer line is backing up into my house?

  • Who do I call if I notice a water leak?

  • Is there fluoride in my water?

  • How do I change the water service into my name?

  • How do I sign up for automatic payment?

  • Where do I pay my water bill?

  • Who do I contact at Carson City about my utilities?

  • Where can I get a JAC schedule?

  • Does JAC offer service for the disabled?

  • Is there public transportation available between Carson City and Reno?

  • Does Carson City have a public transportation system?

  • Who can I talk to about a specific project?

  • How does a Capital Project get approved?

  • What is a Capital Project?

  • How does the City decide when to plow snow?

  • Who do I contact if a traffic signal is not operating properly?

  • Who do I contact to pick up a dead animal on the road?

  • Who do I contact to report that a street sign is down or in need of repair?

  • Who do I contact to report a pothole?

  • Who do I contact if the street light in front of my house doesn't work?

  • How often are Carson City's streets maintained?

  • How often is my street swept?

  • How is the sewer system and the storm drain system maintained?

  • What is a catch basin?

  • Where does the water go after it leaves the catch basins in the streets?

  • What is the difference between a sanitary sewer and storm sewer?

  • How do I dispose of unwanted furniture, appliances or bulk trash items?

  • Who can I speak to about trash and recycling service?

  • Who can I talk to about my well water?