Dining Room Coordinator
JOB SUMMARY: Coordinate all functions of the Congregate Lunch front of the house providing exceptional customer service and training assigned volunteers.
SUPERVISORY CAPACITY: No employees; supervision of assigned volunteers.
SALARY RANGE: $9.00-$10.00 per hour
POSITION HOURS: Part-time position, Monday-Friday, 9:30-1:30pm; Employee must be willing to work additional shifts including weekends, special events and holidays, as requested.
PHYSICAL DEMANDS: The following are required: Ability to lift and carry heavy stock items and equipment of 50 lbs., maneuver and lift chairs, tables and other equipment as needed for facility set-up, push carts, operate standard commercial cooking and cleaning equipment, stand for long periods of time, use a computer, vision to read printed materials and hearing and speech to communicate in person or over the telephone.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Ability to manage all of the responsibilities of the front of the house; assure that the facility remains clean, sanitized and within the regulations of all regulating offices; establish and maintain cooperative working relationships with all staff members, volunteers, seniors and all others that you come into contact with at the center; ability to speak in front of large crowds; ability to skillfully operate a computer.
GENERAL DUTIES & RESPONSIBILITIES: • Coordinate the daily Congregate Lunch with the duties of the front of the house. • Stock and organize beverage stations and carts, utensils, and other supplies needed. • Prepare coffee, tea, and other served beverages. • Greeting, seating, and/or touring participants • Clear tables and wipe down areas. • Provide exceptional customer service resolving participant issues, concerns, or questions with poise, eloquence, and courtesy. • Organize multiple schedules for projects, programs and special events, including holiday lunches and parties. Schedule entertainment. • Oversee and assist in the set up of dining room for special events. • Supply coffee or water for activities as per schedule. • Operate at the person in charge of the dining room resolving issues and handling medical or other urgent incidents. • Decorate the dining room for holidays and special occasions (walls and ceiling), organize events, games, 50/50 raffle and prepare for Birthday Friday. Take photos on Birthday Friday. • Keep the dining room clean, sanitized and safe. Report any repair issues (including tables, chairs, walls, etc.). This includes the galley area (cupboards, drain, walls, etc.) • Coordinate training of volunteers as required by governing agencies. • Complete training as required by governing agencies. • Cross-train with the Kitchen and fill-in as assigned. • Identify and train lead volunteers to manage Dining Room in Coordinator’s absence. • Perform other duties as assigned.
REQUIREMENTS: A valid drivers’ license; current Food Worker’s card issued by the state of Nevada or the ability to obtain within 30 days of employment and renewed before expiration.
CONDITIONS OF EMPLOYMENT • This is an at-will employment and as such, may be terminated at any time for any reason, or no reason. • The employee will have a 90 day probationary period. This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities of the incumbent. Incumbent may be asked to perform other duties as required.
COMPENSATION: $13.00/hour, Vacation and Sick leave accrual, 11 paid holidays (plus birthday off after one year), free meal on days worked, part-time.
QUALIFICATONS: Knowledge of shuttle and/or transportation programs for seniors including Carson City geography, transportation, and safe driving practices. Familiar with procedures described in the ADSD Specifications for the Transportation Program, the Program Instructions Nevada Specifications (PINS), and Department of Transportation regulations. Knowledge of vehicle maintenance, inspections, and regulatory compliance requirements (local, state, and federal). Understand and follow written and verbal instructions and communicate effectively in oral and written form. Must be able to operate a computer with skill in Outlook and MS Office programs. Maintain a good working relationship with all level of staff and participants.
Additional Qualifications: 21 years or older, Valid Nevada Class A or Class B Commercial Driver's License & Passenger Endorsement, 1 year of experience driving vehicles that require a commercial driver's license, experience in working with seniors or disabled individuals is highly desirable, subject to pre-employment and random drug and alcohol testing, applicant must provide a 10 year driver's license printout for consideration.
PHYSICAL DEMANDS: Ability to operate a 20 passenger bus and 7 passenger mini-van; standing and sitting for extending periods of time; possible exposure and work required in varied weather conditions (rain, snow, ice, heat, sun, etc.); strength and dexterity to provide physical assistance to frail clients including restraining wheelchairs, carrying durable medical equipment, and securing into the vehicle.
REQUIREMENTS: 21 years or older. A valid Nevada CDL, Class A or B, passenger endorsement; successful passing of a background check, fingerprinting and drug testing; review of Driver History Report with no disqualifying offenses according to the Department of Transportation and Senior Center's insurance carrier.
Our Center has many openings for volunteers
! If you would like to volunteer, we have openings in our Thrift Store, dining room, reception area, gift shop and many other areas! Please come by and pick up a volunteer application and join the fun!