Skip to page body Home City Hall Residents Business Visitors Services Weho TV
Where can I get a JAC schedule?
Does JAC offer service for the disabled?
Is there public transportation available between Carson City and Reno?
Does Carson City have a public transportation system?
How does the City decide when to plow snow?
Who do I contact if a traffic signal is not operating properly?
Who do I contact to pick up a dead animal on the road?
Who do I contact to report that a street sign is down or in need of repair?
Who do I contact to report a pothole?
Who do I contact if the street light in front of my house doesn't work?
How often are Carson City's streets maintained?
How often is my street swept?
How is the sewer system and the storm drain system maintained?
Where does the water go after it leaves the catch basins in the streets?
What is a catch basin?
What is the difference between a sanitary sewer and storm sewer?
How do I dispose of unwanted furniture, appliances or bulk trash items?
Who can I speak to about trash and recycling service?
Who can I talk to about my well water?
Who can I talk to about a specific project?
1 2 3
Q: Where can I get a JAC schedule?
A:
Click here for a JAC schedule, or stop by any of the JAC ticket outlets:
• The Treasurer’s Office inside City Hall, 201 N. Carson Street
• The City’s Transit Operations Office, 3303 Butti Way
• Inside the Western Nevada College (WNC) bookstore, 2201 West College Parkway
• Inside the Carson City Senior Center, 901 Beverly Drive
• Hispanic Services, 837 S. Stewart St. B
• The Carson City Library, 900 N. Roop
• Carson City Health & Human Services, 900 E. Long Street
Q: Does JAC offer service for the disabled?
A:
Eligible riders can apply for JAC Assist, a curb-to-curb service for eligible disabled riders. For more information, visit the JAC website.
Q: Is there public transportation available between Carson City and Reno?
A:
Riders can transfer between Carson City’s JAC system and Washoe County’s RTC Intercity bus system. For more information about these public transportation systems, click here.
Q: Does Carson City have a public transportation system?
A:
Jump Around Carson, JAC, is Carson City’s public transportation system. For more information about JAC, including schedules and costs, click here.
Q: How does the City decide when to plow snow?
A:
During snow events, City staff monitors the weather, periodically patrols to check road conditions, and gathers information from Sheriff's patrol units all over the city. Field operators determine where plowing and sanding is needed. Priorities are based on the snow route map approved by the Carson City Regional Transportation Commission. To report a public street in need of snow or ice control, call (775) 887-2355.
Q: Who do I contact if a traffic signal is not operating properly?
A:
To report a traffic signal that is not operating properly, call us at (775) 887-2355 to report the exact location and details of the malfunction.
Q: Who do I contact to pick up a dead animal on the road?
A:
To report a dead animal on the road, call Carson City Animal Services at (775) 887-2171.
Q: Who do I contact to report that a street sign is down or in need of repair?
A:
To report a sign in need of repair call (775) 887-2355 with the exact location and type of sign.
Q: Who do I contact to report a pothole?
A:
To report a pothole, email us the exact location, or call (775) 887-2355.
Q: Who do I contact if the street light in front of my house doesn't work?
A:
To report a street light outage contact NV Energy.  Have the location of the street light when you call.
Q: How often are Carson City's streets maintained?
A:
Once a year every street in Carson City is evaluated in six categories. These values are then put into a pavement management system which produces an Overall Condition Index (O.C.I.). The O.C.I. for the current year is compared to last year's O.C.I. This information is tracked to determine the degradation of a street and to determine when overlay/reconstruction is required.
Q: How often is my street swept?
A:
City streets are swept an average of once per month and more often in the fall.
Q: How is the sewer system and the storm drain system maintained?
A:
The systems are maintained with a variety of equipment, such as mechanical rodding trucks, hydroflushing equipment and televising equipment for video inspection. Additionally, heavy equipment, such as excavators, backhoes and dump trucks are used to maintain open ditch systems.
Q: Where does the water go after it leaves the catch basins in the streets?
A:
Water that drains off the streets goes into catch basins, flows through underground pipes and empties into the drainage ditch systems, which drain into the Carson River.
Q: What is a catch basin?
A:
A catch basin is the grated inlet to the storm system located near the curbs on city streets.
Q: What is the difference between a sanitary sewer and storm sewer?
A:
Carson City has a separate sewer and storm system, which means water and waste products from your toilet, shower, dishwasher, and sink go into the sanitary sewer system for treatment at the wastewater treatment plant. Water running off your roof and the city streets goes into the storm drainage system and then into the Carson River. That is why it is critical not to dump anything into the street drains.
Q: How do I dispose of unwanted furniture, appliances or bulk trash items?
A:
You can dispose of these items at Carson City’s landfill. For more information, contact the Landfill at (775) 882-6066.
Q: Who can I speak to about trash and recycling service?
A:
For questions about trash or recycling, please contact Waste Management at (775) 882-3380. For information about recycling at Carson City’s landfill, please click here.
Q: Who can I talk to about my well water?
A:
Carson City is responsible for City-owned water only. For questions about well water, please contact the State of Nevada at (775) 687-9520.  More information about private wells...
Q: Who can I talk to about a specific project?
A:
Contact the Public Works Office at (775) 887-2355, 3505 Butti Way, Carson City, Nevada 89701 and you will be directed to the proper Project Manager.
1 2 3