Non-Emergency Dispatch - (775)887-2009
The 9-1-1 Process Sheriff 9-1-1 Calls Fire 9-1-1 Calls Medical 9-1-1 Calls FAQs
The Carson City Sheriff’s Office Communications 911 Center provides an efficient and expedient communications link between the citizens of Carson City and emergency responders for sheriff, fire and medical incidents. Our 911 team, consisting of 19 trained Public Safety Communications Operators (PSCO’s), are there for our community 24-hours a day seven days a week.
The center has six dispatch workstations and each station views five computer monitors consisting of the telephone system, mapping, radio channels and CAD. The screens are also equipped to handle all NCIC/NCJIS functions which are the method of running subjects, articles and vehicles for warrants, stolen information or DMV data.
The computer aided dispatch (CAD) system provides swift call entry, deployment, updates and communications in conjunction with the phone call for assistance and radio broadcast and transmissions to the appropriate field unit. During the call process, 911 operators are often challenged with providing pre-arrival information which sometimes mandates life saving instructions.
After business hours, the center also picks up the emergency lines for the City's public works and local government departments. These calls can also dictate additional action and off-duty personnel may be contacted and dispatched to various after hour community or individual emergencies.
The center is not limited to handling emergencies only but also manages a wide variety of routine and business calls. In 2008 the center took a total of 193,070 phone calls of which 28,377 were on the 911 emergency lines.
Frequently Asked Questions:
When is burn season?
-- The month of October and April.
What can we do about barking dogs when Animal Services is closed?
-- Deputies attempt to contact homeowners. If no one is home a tag notifying the homeowner of the noise complaint will be left. It is up to you to follow up with a complaint the next business day with the Animal Services Office.
What should I do when I find a stray dog?
Call Animal Services at (775)887-2171. If it is after hours you can keep the dog and call Animal Services the next day during business hours. Animal Services does not pick up strays after hours nor does the Sheriff's Office.
Who do I call when there is a bear in my yard?
-- Contact Nevada Wildlife at (775)688-1331.
What can I do about an abandoned vehicle left on my property?
The Sheriff's Office does not have jurisdiction on private property. It is up to the homeowner to contact the towing agency of their choice to have a vehicle removed.
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