Detour List
JAC makes every effort to operate as scheduled, but schedules may vary due to weather, traffic or other conditions, including construction. If construction or special events should affect any of JAC’s routes, detours will be listed on the here. Check back occasionally to see if any construction detours may affect your trip. Please understand the start and end times of the detours may change without notice due to construction or other delays.

Weather Alert
Since JAC operates at the base of the Sierra Nevada Mountains, the buses are equipped with chains to safely navigate snowy conditions. However, please be advised that bus service may be delayed without notice due to snow and/or icy conditions. We appreciate your understanding.

JAC observes the following holidays and therefore, no service is available and the office is closed. 

New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas Day

Throughout the year, JAC attends community events to give Carson City residents and visitors a chance to meet the bus drivers, check out the inside of the buses, and get more information on routes and schedules. If you are planning an upcoming event and would like JAC to attend, please contact the office staff at (775) 841-RIDE.

JAC is committed to ensuring that no person shall, on the basis of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal assistance, and that no discrimination takes place in any of the programs it and its subrecipients operate. To obtain more information on JAC's nondiscrimination obligations, send a written request to the address below or click here. If anyone feels that he/she or others protected by Title VI have been discriminated against, a complaint may be filed. To file a complaint, complete the form at the link below and send to Transportation Manager, 3505 Butti Way, Carson City, NV, 89701, RE: Title VI Complaint. A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.

Title VI Complaint Form

JAC Fixed Route Rider Policies & Procedures 

In addition to the requirements under the Dept. of Transportation (DOT) Americans with Disabilities Act (ADA) for the complementary paratransit service, JAC also follows DOT ADA requirements for its fixed route service. These are provided here so that our customers may have an even knowledge base with the employees serving them. JAC ADA Fixed Route Policies & Procedures

To file a formal ADA complaint concerning discrimination in the provision or accessibility of JAC programs or services, please mail a completed ADA complaint form to JAC at 3770 Butti Way, Carson City, NV 89701.

Reasonable Accommodation

Individuals with disabilities may request that JAC make a reasonable accommodation in order for that individual to fully use transit services. All requests should be made in advance by calling 775-283-7583 or sending an email to JAC@carson.org. JAC will accommodate requests that:

• Do not alter the fundamental nature of the service, program, or activity
• Do not cause a direct threat to the health or safety of others
• Do not result in an undue financial and/or administrative burden
• Would result in the requestor being unable to fully use the service provided by JAC without the modification

Seniors receive free rides on the JAC system through a grant provided by the State of Nevada Aging and Disability Services Division (ADSD).  The ADSD has partnered with Nevada 2-1-1 in order to provide Nevada's most comprehensive resource directory for health and human services. For more information about this program and to access additional resources, please visit their website at www.nevada211.org.