Are you interested in joining a fast-paced and exciting team environment with excellent pay, benefits and opportunity to grow? If you have excellent customer service and multi-tasking skills, enjoy helping others, and have a desire to make a difference in your community, we want you as a part of our dispatch team! Apply today at Carson City Human Resources.

Non-Emergency Phone Numbers

• Sherriff: 775-887-COPS (2677)
• Fire: 775-887-FIRE (3473)
• Dispatch Manager: 775-283-7930

Emergency: Dial 9-1-1

Overview

The Carson City Dispatch Center is dedicated to providing the most rapid, efficient, and appropriate response to any public service need arising in the community. Be assured, that in most emergencies, help is on the way while the operator is still receiving information from you.

Public Safety Emergency Communications Center

The Carson City Public Safety Emergency Communications Center is a division of the Sheriff’s Office, and includes the Public Safety Answering Point (911 answering point) and Dispatch functions. While the center is the focal point of emergency service requests for Sheriff, Fire, and Medical responses, it is also responsible for coordinating the non-emergency responses and the activities of most other city entities such as Public Works, Alternative Sentencing, Code Enforcement, and many others.

The center is the only 24-hour staffed communications center in the community. Therefore, most of the challenges managed by Carson City’s Departments begin at the Communications Center. In an “on-going” emergency, calling 911 is the most efficient and rapid reporting mechanism. If the emergency condition is past, such as the incident happened sometime in the past but is not currently taking place, the appropriate reporting mechanism is to dial 887-COPS for law enforcement, and 887-FIRE for Fire/Medical support. With your assistance, minimizing 911 emergency calls allows operators to prioritize effectively, manage critical resources, and deliver efficient services to our community.

Staffing

At a minimum, the Communications Center is staffed with highly trained and certified operators assigned to law enforcement, Fire/Medical, and a supervising function. Each call is managed by an established computer aided protocol that is designed to provide the most rapid, appropriate, and managed care available to the community. Therefore, it is vitally important that when reporting a circumstance, the caller remain calm, directly answer the questions and follow the instructions of the operator. With your assistance, the on-going and continuous health, welfare, and safety of the community is achieved.

Business Responsible Form

Please fill out this form with new or changed after hours contact information for a business.

Business Responsible Form

Form needs to be completed and submitted to ccsocommunications@carson.org

Frequently Asked Questions